Although The University offers free computer repair services to full-time students in two different locations on campus, some conditions do apply.
ResNet Support services, located in room 010 of Richardson Towers, and Information Technology Division, located in room 124 of the Administration Building, is conveniently located on campus to assist students with their personal computer troubles.
Ann Marie Hall is a staff member of the ResNet office and assists students with their computers.
"This service is only offered to residents of the halls," Hall said.
Hall said students who live off campus must use the services of ITD provided in the Administration Building. She said because she has so many students to service in the dormitories, servicing students who live off-campus would be too much for the ResNet office to handle.
According to Hall, ResNet hires students who have some kind of computer knowledge. Hall said those employed by the office varies, but applicants are usually hired as long as they have computer experience.
Hall said there are no particular courses students must take before applying for a position at ResNet. ITD support services, unlike ResNet, are free to all students regardless of their registration status. John Gillum, junior computer engineering and technology major, said services at ITD are offered to all students.
"Everything is free," Gillum said. He said free assistance is offered to part-time students and students who reside off-campus. Services from both locations are offered to faculty and staff of The University.
According to Hall, The University limits the offices from performing in-depth tasks on students' computers.
"We're not supposed to open up computers," Hall said, who also recommends students to off-campus computer repair locations when she can't repair students' computers.
Justin Tyler, sophomore criminal justice major, said he didn't know The University offered such services, but he would use them if he needed them.
"Students have a lot on their plates to deal with. That's already enough when we got to pay for books, fees and tuition," Tyler said.
Freshman Kaveeda Jackson majors in biology at The U of M. She said she didn't know about the free computer repair services.
"I will definitely use it," Jackson said. She said she recently purchased a new computer and will use the services if she needs to.
